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Managing My Subscription
- I signed up for upfront billing, and I was charged twice. Why?
- My dog’s diet has changed a lot. We cannot use the treats or chews anymore. Can you help?
- We have more than one dog, can you do two sizes in the same box?
- I live in Canada, why is my bill different?
- How do I change from a Classic box to a Super Chewer box? Do I need to start a new subscription?
- Am I able to skip my next box?
- Can I adjust my current box?
- How do I reset my password?
- How do I add items to my box?
- I do not see any shipping updates (Canada)
- I do not see any shipping updates (Domestic)
- How do I change my subscription?
- How do I change my address?
- Can I update my plan in the middle of my commitment?
- Can I customize my box?
- What is your cancellation policy? How do I cancel?
- What if my BarkBox hasn’t arrived? Help! I can’t find my Box?
- Common Shipping Questions
- When will you bill me?