Back to BarkBox
BarkBox
What is a BarkBox Subscription?
- What is BarkBox?
- What size BarkBox should I get for my dog?
- How does BarkBox celebrate my pup’s birthday?
- Are your toys safe?
- What comes in a BarkBox?
- How much does it cost?
Managing My Subscription
- I signed up for upfront billing, and I was charged twice. Why?
- My dog’s diet has changed a lot. We cannot use the treats or chews anymore. Can you help?
- We have more than one dog, can you do two sizes in the same box?
- I live in Canada, why is my bill different?
- How do I change from a Classic box to a Super Chewer box? Do I need to start a new subscription?
- Am I able to skip my next box?
Gifts, Promotions and Referrals
- What if I want to pick the items for a gift?
- What if I got a gift and I am already a subscriber?
- How do I claim my gift?
- Do you offer gift options?
- Can I combine a coupon code and a promotion that I saw online to start my subscription?
- I found a coupon code online for BarkBox, can I use it?
Connect With Bark
- My box shows delivered & it has not arrived. Can you help?
- What happens if my box arrives damaged?
- I got the wrong type of box this month, do I send it back?
- What if I am missing an item from my box?
- Experiencing Website Issues?
- How do I contact customer service (The Happy Team)?