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Frequently Barked Questions
Back to BarkBox
What is a BarkBox Subscription?
Are your toys safe?
What is BarkBox?
What comes in a BarkBox?
How much does it cost?
Will I be charged sales tax?
When will you bill me?
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Managing My Subscription
Can I update my plan in the middle of my commitment?
Can I customize my box?
What is your cancellation policy? How do I cancel?
What if my BarkBox hasn’t arrived? Help! I can’t find my Box?
Common Shipping Questions
Promotions and Referrals
Coupon codes and promotions?
How does Groupon work with BarkBox?
How does your referral program work?
Connect With Bark
Experiencing Website Issues?
How do I contact customer service (The Happy Team)?
Is BARK hiring?
Does Bark partner with other companies? Non-profits?
Bark Beyond the Box (Subscription alternatives)
Can I buy BARK products anywhere else?
Can I reorder my favorite BarkBox items?
Can I buy in bulk?
Can I send BarkBox as a gift?