Absolutely! We are proud to have a 100% Satisfaction Guarantee for your BarkBox or Super Chewer box! We are DOG PEOPLE and nothing makes us happier than happy pups. Scout’s Honor is our guarantee that you and your pup will love your BarkBox. If something isn’t perfect, please reach out to a fellow dog lover on our Happy team and we will work together to make your pup as happy as possible, from choosing the right plan to helping to discover their favorite toys and treats.
You may contact our Happy Team here:
For BarkShop, to start the return process email one of our Happy Team members at happy@BarkShop.com.
Note:
- To be considered unused, Barkshop products must be returned in original packaging without any missing tags or stickers.
- BarkLive Event tickets are transferable but non-refundable.
- Items from your monthly BarkBox and/or Super Chewer box cannot be returned. If your pup did not like any toy, treat or chew, please feel free to connect with our Happy Team and we'll make things right for you and your pup!
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