Absolutely! We are proud to have a 100% Satisfaction Guaranteed for your BarkBox or Super Chewer box! We are DOG PEOPLE and nothing makes us happier than happy pups. Our Scout’s Honor Guarantee promises that if something in your box isn’t working out for you and your pup connect with our Happy Team. We measure our success in tail wags so our expert dog parents will work with you to make it right.
You may contact our Happy Team here:
For BarkShop, to start the return process email one of our Happy Team members at happy@BarkShop.com or call us at 855-520-BARK (2275). Note:
- To be considered unused, products must be returned in original packaging without any missing tags or stickers.
- BarkLive Event tickets are transferable but non-refundable.