We do not process the return or exchange of any complete BarkBox, Super Chewer box, or individual items.
If something doesn’t work for your dog or you, connect with our Happy Team so we can make it right and ensure your pup is happy. We ask that you share any unwanted items with a furry friend or donate them to your favorite shelter.
You may contact our Happy Team here:
For BarkShop, to start the return process email one of our Happy Team members at happy@BarkShop.com.
- To be considered unused, products must be returned in original packaging without any missing tags or stickers.
- BarkLive Event tickets are transferable but non-refundable.
What happens if my box arrives damaged?
What if I am missing an item from my box?
What to do if I got the wrong type of box?