Uh oh! This could happen for a variety of reasons.
Although we cannot pinpoint the exact reason for you, your local post office will be able to help. They should be able to relay why your box got held back and the next steps for retrieving your order.
If you see it’s 'Returned to Sender', please contact our Happy Team and we’ll get some goodies sent to your pack!
When can I expect to get my monthly box?
When will the Gift box arrive?
Why is my box marked as "Delivered" but I didn't get the box?
How do I set up mail forwarding?