Frequently Barked Questions

Why did our themed box arrive after the holiday?

We are so sorry to hear that your box arrived later than the holiday. This is certainly not the intended experience for you & your pup. We apologize for the delay & appreciate your understanding.

During any month we strive to deliver all our orders as quickly as possible, especially by the end of the month. We know it may not be the best experience for the humans to receive the items later than the anticipated date but hope that together with your pack, you can still enjoy the excitement of new products and playtime.


Contact the Happy Team if you have any questions or concerns!

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