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Frequently Barked Questions
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How quick will I get my first box?

For new customers within the 48 contiguous states, boxes are automatically processed. It typically takes 2-3 business days to ship and an additional 2-8 business days to arrive in your pup's paws! When priority shipping is offered the shipping timeframe is 1-3 business days.

For our Alaskan, Hawaiian and, Canadian pups, it typically takes 2-3 business days to ship and an additional 4-12 business days to arrive in your pup's paws. It may take longer for American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands. 

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