Frequently Barked Questions

I would like to subscribe to BarkBox but I am having PayPal issues, can you help?

Oh no, we are so sorry to hear about this issue.  

Paying with PayPal works best when done through a Google Chrome browser on a personal computer or laptop. But if you’re unable to access this kind of device, switching to a Chrome browser on your phone and going directly to can also help!

If you’re on a phone, we would also suggest making sure that your phone browser is not set to show the desktop site, you should be able to find this in your browser settings, often three dots (...) at the top, right-hand corner of the browser.

If the website continues to have hiccups with PayPal, we also are able to accept credit and debit cards as well. If you are having existing PayPal issues, please contact PayPal directly. You may also connect with our Happy Team for more help needed. 


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