Frequently Barked Questions

Can I adjust my current box?

We would love to make sure your pup's BarkBox is perfect!
Here is how you can adjust your pup's BarkBox:

1. Login to with your account email & password.


2. Click 'Account' page in the top right side.


3. Scroll to 'Box Preferences' and click the arrow.


4. You will see all the options you have to make adjustments to the contents of your dog's BarkBox! All changes must be made by the 5th of each month. 



We can also tailor for other treat allergies and preferences (from low-fat to no-pork to vegetarian and more!). We can change the ratio of toy to treat to chew (from our usual assortment of 2 toys, 2 treats, and a chew.) We can even send a toy or treat only BarkBoxes! 

If the preferences on the  'Account' page do not fit the needs of your pup, please let us know! Feel free to contact our Happy Team and speak with another dog lover to make sure your box is just right.

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