Frequently Barked Questions

I got the wrong type of box this month, do I send it back?

Oh no! Please accept our sincerest apologies! We certainly did not intend to send your pup the wrong BarkBox. This is certainly not the typical experience & is a rare occurrence. 

No need to return the incorrect box! Please donate the box to your local animal shelter or share it with your pup's BFF. We would love to help get this sorted out for you & your pack. Please contact The Happy Team and we will make this right!

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