Frequently Barked Questions

How do I contact customer service (The Happy Team)?

The Happy team is full of the most kind, dog-loving humans you’ll ever get to connect with. They’re happy to address any concerns or simply share product recommendations based on your special pooch.

You can reach out to the Happy team by:

Email in at

Chat on our website with one of our pup loving experts weekdays from 7am-12am (EST) and 11am-7:30pm (EST) on Weekends. 

Text us weekdays from 7am-12am (EST) and 11am-7:30pm (EST) on Weekends. : (855) 520-BARK (2275)

Reach out to us in whichever fashion you prefer! We’ll gladly field any questions, suggestions, or ideas!

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