Frequently Barked Questions

What is your cancellation policy? How do I cancel?

Our mission is to make dogs happy. If your subscription is not creating happiness for your pup, let us know! Our Happy team is dedicated to finding the best solution for your pack. Disabling your auto-renewal will let us know to stop renewing once the duration of your commitment has ended. Please note, you will still receive the boxes you initially signed up to receive. The renewal can be disabled anytime through your account page.

To disable the renewal at the end of your commitment, login to your account & view your account page.

Scroll to the 'Subscription Settings' section of your account page. Click the box to edit information.


Once here, you can edit your next plan or disable the auto renewal at the end of your plan.


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