Frequently Barked Questions

What if my dog destroys BarkBox toys?

We get it, a lot of our office dogs are destroyers too! When the fluff flies, we remind ourselves that they’re releasing energy and having some serious fun.  For dogs that need a challenge, we recommend joining the Super Chewer pack. Super Chewer has a special team of toy designers focused on meeting the needs of the most determined chewers out there. Also, in case you don’t already know, we have our Scout’s Honor Guarantee. 

For plush toys bought from third-party stores, don't fret! We offer a happiness guarantee! Please reach out to our Happy Team so we can make things right for you & your pup!

*Please note that due to shipping limitations, we can only ship 1 replacement item per order for Canadian customers.

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