Frequently Barked Questions

Can I Disable My Autorenewal After Signing Up With A Promotion?

Many of our promotions for subscriptions are only valid when signing up for 6 or 12 month subscription commitments. Please note: we do not have "trial" offers. We do have a 1 month subscription plan option at sign-up if you want to sign up with a month-to-month commitment instead! Please be aware this plan also autorenews.


If you disable the autorenewal in the middle of a 6 or 12 month plan, you will continue to receive BarkBox for the length of the commitment that was signed up for, and the subscription will only close at the end of your chosen commitment. When autorenewal is disabled, and you have already fulfilled your original commitment, you will not be billed again and you will no longer receive BarkBoxes.


Connect with one of our experts if you need to talk about your commitment, or if there is anything we can do to make your boxes better! You can contact Happy team through email here, bark at us via chat, or text or call us at 855-944-2275.

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