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Frequently Barked Questions
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Can My Dog Choose What Comes In the BarkBox?

In terms of theme - each month's theme is unique, curated by our pup-loving experts in New York to induce maximum tail wags and smiles alike! We pride ourselves on our fun and exciting themes, but if anything is ever not to you or your pup's liking, we'll always send along a replacement, completely free of charge, through our Scout's Honor Guarantee! No fees, no fuss, no upset pups!

However, if you have anything that you would like more or less of in your box specifically, just reach out to our Happy Team - we're able to customize your monthly box through our TAILored program! You can contact us through email here, bark at us via chat, or text or call us at 855-944-2275.

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