Frequently Barked Questions

What If My Pup Doesn't Like a BarkShop Item? Do You Offer Exchanges?

If your dog doesn't love something from our site, we'll send replacements until it's right. That is our Dog People Promise! If you're not sure what to try, we're always happy to give recommendation because a happy dog is the ultimate treat! 

Our promise is to make your dog happy, no matter what, no questions asked. Well actually there is one question. "Who's a good dog???"

Connect with the BarkHappy team M-F 9am to 11pm EST, Sat-Sun 11am to 7:30pm EST via live chat, Facebook messenger, or by emailing 

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