Frequently Barked Questions

What If My Pup Doesn't Like a BarkShop Item? Do You Offer Exchanges?

If your dog doesn't love something from our site, we are dedicated to help find the perfect match! That is our Dog People Promise! If you're not sure what to try, we're always happy to give recommendation because a happy dog is the ultimate treat!

Our promise is to make your dog happy.

Connect with the BarkHappy team M-F 9am to 9pm EST via live chat, Facebook messenger, or by emailing 

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