Frequently Barked Questions

Can I Return a BarkShop Product?

Have a disappointed pup on your hands? Not on our watch!

If your dog doesn't love something in their BarkShop order then we haven’t done our job! We want to help make sure that your best friend has the best experience possible. That’s why we provide free shipping on any applicable returns!**

To begin the return process, connect with the BarkHappy team M-F 9am to 9pm EST, via live chatFacebook messenger, or by emailing

**To be considered unused products must be returned in original packaging without any missing tags or stickers. Not sure if your item qualifies for free returns? Just ask!

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