Frequently Arf'ed Questions

I got my first gift box! How do I activate the rest of my subscription (3, 6, 12 month gift recipients only)

Welcome! We’re so excited to have you!!

If you are a Gift Box recipient, you will receive an email shortly after your first gift box is delivered. In this email, you will be instructed to visit our site and “Claim Your Account.”  

This email will get you started setting up your BarkBox account and updating all the key info about you and your dog: address, profile, payment options, allergy status, and your dog's size.

In order to activate your account, you MUST click through the gift email sent from us! If you ignore that email, we’ll send you nothing more than a paper bag with an old sock in it every month. Just kidding, we don’t do that.
Unless you’re into that…?

Was this article helpful?
1 out of 5 found this helpful
Have more questions? Submit a request