Frequently Barked Questions

I Got My First Gift Box! How Do I Activate the Rest Of My (3, 6, or 12 month) Subscription?

If you are a Gift Box recipient, you will receive an email shortly after your first gift box is delivered. In this email, you will be instructed to visit our site and “Claim Your Account.”  

This email will get you started setting up your BarkBox account and updating all the key info about you and your dog: address, profile, payment options, allergy status, and your dog's size.

In order to activate your account, you MUST click through the gift email sent from us

A huge and hearty welcome to the pack! We're so excited to have you and the lucky pup with us! If you ever need any further help, just reach out to the Happy Team! You can contact us through email here, bark at us via chat, or text or call us at 855-944-2275.

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