While it doesn’t happen often, it is possible that part of your order will need to be shipped separately in the occasion that an item is not available to ship or coming from a different warehouse.

Not to worry though, Lucy from BarkShop will send you an email as soon as the rest of your order’s tracking info becomes available. Orders with split-shipping will typically arrive within a few days of each other.

Having trouble locating the rest of your order? Let us know! Our BarkHappy team is available M-F from 9am to 9pm EST via live chat, Facebook messenger, or by email at happy@barkshop.com.