Frequently Barked Questions

What Is Your Subscription Cancellation Policy?

To cancel your subscription, just login to your account, go to the subscriptions page, click "edit," and hit “Cancel Renewal.” Once your BarkBox plan expires, there will be no renewal and you will receive no more BarkBoxes.

If you cancel in the middle of a 6 or 12 month plan, you will continue to receive BarkBox for the length of the contract, and the cancellation will take effect at the end of your plan. Connect with one of our experts if you need to talk about your commitment.

Please take note: we have to process subscriptions by the 3rd of each month in order to make sure we can package, label and ship all of the BarkBoxes by the 15th. Renewals are processed on the 3rd of each month, unless otherwise noted.

If you have any further questions, please contact the Happy Team directly. You can contact us through email here, bark at us via chat, or text or call us at 855-944-2275.

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