Frequently Arf'ed Questions

What is your cancellation policy?

We’d hate to see you go! But if you must, you can cancel your subscription in your account at any time.

To cancel your subscription, just login to your account, go to the subscriptions page, click "edit," and hit “Cancel Renewal.” Once your BarkBox plan expires, there will be no renewal and you will receive no more BarkBoxes.

If you cancel in the middle of a 6 or 12 month plan, you will continue to receive BarkBox for the length of the contract, and the cancellation will take effect at the end of your plan.  If you want to stop receiving BarkBoxes before the scheduled end of your plan, please contact the Happy Team directly.

Please take note: we have to process subscriptions by the 3rd of each month in order to make sure we can package, label and ship all of the BarkBoxes by the 15th.

Renewals are processed on the 3rd of each month, unless otherwise noted.

However, it might take your pup longer to process that they’re not getting a BarkBox anymore…

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