Frequently Barked Questions

How Do I Start a Subscription?

You can start with your first subscription right here! Select the size of your dog and then select which BarkBox plan you'd like. Once you fill in the shipping information, we ask for your billing info and a bit of information about your dog. Review your order on the checkout page, and be sure to review the terms of service that you're agreeing to when signing up for a subscription.

Please keep in mind that all subscriptions renew automatically unless you deactivate by disabling the autorenewal that occurs at the end of the subscription. For example, if you sign up for 12 months of BarkBox and deactivate your subscription, you’ll get 12 boxes and that’s it. If you don’t deactivate, you’ll receive 12 BarkBoxes and your plan will renew on the 3rd of your renewal month. Please connect with one of our experts if you need to talk about your commitment.

And if you’re looking to send a Gift subscription, go here and follow our gift steps instead! 

Please note: If you’re already a part of the BarkBox family, you can log in to your BarkBox account before creating a subscription. Then, your new subscription will be under your BarkBox account.


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