Frequently Barked Questions

How Do I Cancel My Subscription?

To cancel your subscription, log into your BarkBox account

  1. Click on the "Subscriptions" tab

  2. Select "Cancel Next Plan"

Please take note: we have to process billing and subscriptions by the 3rd of each month in order to make sure we can package, label and ship all of the BarkBoxes by the 15th. The renewal of an entire plan (the next 6 or 12 month subscription) is processed on the 3rd of each month unless noted otherwise.

If you cancel in the middle of a 6 or 12 month plan, you will continue to receive BarkBox for the length of the contract, and the cancellation will take effect at the end of your plan.  

We appreciate you for giving BarkBox a try. Please reach out if there was anything we could have done to make your pup happier or if you'd like to talk about your commitment! You can contact us through email here, bark at us via chat, or text or call us at 855-944-2275.

Was this article helpful?
6 out of 33 found this helpful
Have more questions? Submit a request