Frequently Arf'ed Questions

How do I cancel my subscription?

We’d hate to see you go! We’re gonna miss you and your dog. Especially your dog. That pup is the life of the party.

But if you must, here's how:

  1. Log into your BarkBox account
  2. Click on the "Subscriptions" on the bar at the top of the page

  3. Look your pup in the eye and quietly say, “I’m sorry.”

  4. Select "CANCEL NEXT PLAN"

Please take note: we have to process subscriptions by the 3rd of each month in order to make sure we can package, label and ship all of the BarkBoxes by the 15th. Renewals are processed on the 3rd of each month unless noted otherwise.

If you cancel in the middle of a 6 or 12 month plan, you will continue to receive BarkBox for the length of the contract, and the cancellation will take effect at the end of your plan.  If you want to stop receiving BarkBoxes before the scheduled end of your plan, please contact the Happy Team directly.


​Thank you for giving BarkBox a try. Please email us at [email protected] if there was anything we could have done to make your pup happier!

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