Please double check the fine print and make sure the coupon is applicable. Some possible explanations:
(1) The coupon might be for new subscribers only
(2) The coupon might only apply to certain plans
(3) The coupon might not be applicable on a gift subscription
If you’ve checked the details and there’s still no good explanation, please reach out to the Happy Team and we'll see if we can get to the bottom of it! You can contact us through email here, bark at us via chat, or text or call us at 855-944-2275.