Frequently Barked Questions

When Will I Be Billed?

You will be billed for your first box, which ships immediately, as soon as you sign up. Customers who signed up for a monthly billing plan before the 25th of the month will be billed on the 3rd of each following month, if you signed up between the 25th and the last day of the month you will be billed on the 9th of the following month, then the 3rd beyond that. We do this to space out your crazy dog joy!

So in summary, renewal day is on the 3rd of the month unless you signed up towards the end of the month.

We cannot wait to welcome you and your pup into the pack!

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