Frequently Barked Questions

Why Was My Subscription Renewed?

BarkBox is a subscription service that automatically renews every cycle. We want to make sure your dog doesn’t miss a single BarkBox!

We try to make the automatic renewal policy very clear on the site when you order or log into your account, but sometimes it gets missed!

You can log into your account, then go to your subscriptions page and click “Edit” to update or cancel the upcoming renewal of your subscription at any time. If you need help adjusting your subscription, you can contact us through email here, bark at us via chat, or text or call us at 855-944-2275. We're always happy to help!

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