Frequently Arf'ed Questions

Why do you need my credit card number if I used a Groupon?

Our system is set up for a subscription service that automatically renews, so we collect credit card info for future renewals. Some day in the future, your dog will be pretty darn pleased that there’s no delay renewing their BarkBox!

To be clear: we won't charge you unless your subscription is up for renewal. If you log into your BarkBox account and then click on the "Subscription" tab, you will be able to manage your subscription, which includes renewal settings!


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