Frequently Barked Questions

What Is Scout's Honor?

It’s our guarantee that if your pup doesn't love or can not have something, just give us a howl and we'll send a replacement better suited for them. For real! No fee. No fuss. No disappointed pups.

We know that pups have their own preferences and what makes one jump for joy, may leave another hanging their head - and that's why we have our Scout's Honor guarantee! If your pup turns up their snout to an item they've received, give the Happy Team a holler here and we will help find you a replacement item to get your pup’s tail up and wagging.

In order for us to have enough goodies for all the pups in the land, we ask that you reserve Scout's Honor for those times when an item is totally undesirable. And any unwanted goodies can be donated to a local shelter or rescue!

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