Frequently Barked Questions

Why Do You Need My Credit Card Number If I Used a Groupon?

Our system is set up for a subscription service that automatically renews, so we collect credit card info for future renewals. 

To be clear: we won't charge you unless your subscription is up for renewal. That renewal can be cancelled at any time. If you log into your BarkBox account and then click on the "Subscription" tab, you will be able to manage your subscription, which includes renewal settings! Just reach out to the Happy Team if you need any help with this! 

 You can contact us through email here, bark at us via chat, or text or call us at 855-944-2275.


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