Frequently Arf'ed Questions

How do I change my shipping address?

Whether you’re moving to a new home, or you’re skipping town after pulling off an epic treat heist, we all might have to change our address sometime.

To update your address simply follow these instructions!

1) Log in to with your username and password

2) Head on over to your “Subscription” settings: (sniff here)

3) Click on the gear icon underneath the picture of the dog to update your address

4) Change your shipping address in the boxes

5) Click “Save Address” at the bottom

**All address changes need to be made by the 5th of each month. If your address is not updated by the 5th of each month, your BarkBox will go to the address currently on file

PLEASE NOTE: If you pulled off an epic treat heist and you need a place to store the loot, we unfortunately can’t help you with that at this time. There’s too much heat on us from our illegal tennis ball racket.

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