Frequently Barked Questions

What Are My Shipping Options?

Shipping is completely free for all subscriptions mailed to military addresses and inside the contiguous US - Puerto Rico, Alaska, Hawaii, and our Canadian pups will incur a small shipping fee of $8 per box.

To make shipping easy for you, we ship all BarkBoxes using FedEx and USPS Ground in the US, and DHL and Canada Post in Canada. BarkBoxes shipped within the US arrive between 2 to 8 business days. BarkBoxes shipped out to Canada arrive in 4 to 12 business days.

Each month, US subscribers will receive an email from Scout at BarkBox with a tracking number. We’re sorry, pups in the north, but we can't track packages in Canada! 

Please feel free to reach out to the Happy Team with any further questions you may have! You can contact us through email here, bark at us via chat, or text or call us at 855-944-2275.

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